Privacy Policy

Introduction

Osprey Horizon Limited ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information about you when you visit our website at ospreyhorizon.com or engage with us in connection with our services.

We are registered with the Information Commissioner's Office (ICO) under registration number ZC103317. We act as the data controller for the personal data we process.

Who We Are

Osprey Horizon Limited
Berkeley Suite, 35 Berkeley Square, London W1J 5BF
Registered in England and Wales. Company No: 17074856
Email: info@ospreyhorizon.com

What Data We Collect

We may collect and process the following categories of personal data:

• Contact information — name, email address, telephone number, company name
• Enquiry details — the content of messages sent through our contact form or by email
• Technical data — IP address, browser type, operating system, pages visited and time spent on our website
• Cookie data — as described in our Cookies Policy

How We Collect Your Data

We collect data directly from you when you:

• Complete and submit our contact form
• Send us an email or contact us by telephone
• Engage with us as a client or prospective client

We also collect technical data automatically through cookies and analytics tools when you browse our website.

How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To manage and fulfil our contractual obligations where you are a client
• To improve our website and understand how it is used
• To comply with legal and regulatory obligations

Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Legitimate interests — responding to enquiries, improving our services, operating our website
• Contract — processing necessary for the performance of a contract with you
• Legal obligation — where we are required to process data to comply with a legal obligation
• Consent — where you have explicitly consented, for example by agreeing to cookies

How We Store and Protect Your Data

Your data is stored securely. We use Netlify to host our website and process contact form submissions, which provides appropriate technical and organisational safeguards. We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

We do not sell, rent or share your personal data with third parties for marketing purposes.

Third Parties

We may share your data with trusted third parties in limited circumstances:

• Netlify — our website hosting and form processing provider
• Cloudflare — security and performance services
• Professional advisers — lawyers, accountants or insurers where necessary
• Regulators and authorities — where required by law

International Transfers

Some of our service providers may process data outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to request we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests
• Rights related to automated decision-making — we do not use automated decision-making or profiling

To exercise any of these rights, please contact us at info@ospreyhorizon.com. We will respond within one month.

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this Privacy Policy from time to time. We will update the date at the top of this page when changes are made. We encourage you to review this policy periodically.

Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us:

Osprey Horizon Limited
Berkeley Suite, 35 Berkeley Square
London W1J 5BF
Email: info@ospreyhorizon.com